Overview
We are hiring an energetic, passionate and experienced candidate for the position of Restaurant Manager at Taj Ganges, Varanasi.
Duties and Responsibilities of Restaurant Manager:
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements and skills
- Proven work experience as a Restaurant Manager, Restaurant General Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and PeachWorks
- Strong leadership, motivational and people skills
- Acute financial management skills
About Taj Ganges, Varanasi
Taj Ganges, Varanasi is where legendary Taj hospitality and service meet a mythical and mystical city on the banks of the Ganges. Peace and tranquillity reign supreme across a verdant 12 acres, as the hotel exudes a luxurious charm. Works of art adorn walls with refurbished furniture and vintage artefacts lending a nostalgic allure to the contemporary interiors. Constructed in the shape of the holy Swastik, Taj Ganges has impeccable service with chic interiors across our rooms attracting both business travellers and leisure seekers. Gastronomes rejoice with several fine dine options across local and world cuisine while those looking to relax, can enjoy a visit to the J Wellness Circle or head to the pool and fitness centre for a refreshing workout. Much like the travellers it attracts, the event venues at Taj Ganges are equally suited for corporate meetings or weddings, always with the bonus of our renowned service. The assistance extends to an array of experiences, that our dedicated concierge can guide you through. Choose from walks down atypical lanes, gorgeous architecture, an evening aarti at the Dashashwamedh Ghat and more. After you have had your fill of the charming chaos in the city, come home to the Taj Ganges for a sense of complete well-being.
Taj Ganges, Varanasi is a premier 5-star hotel in Varanasi, that effortlessly encompasses modern luxury and legendary hospitality with spiritual epiphanies without missing a beat.